This agreement (as defined below) sets out the terms and conditions under which we will provide the Products and or Service (as defined below) to you and should be read collectively with our generic rules pages for guidance.

By "you" or "your" we mean the “Client” as defined below.
By "us" and “we” or "our" we mean RED 1 AIRSOFT LIMITED (Company number 06464167) registered in the United Kingdom with a registered office: 75 LONDON ROAD, ST ALBANS, HERTFORDSHIRE. AL1 1LN. And or it's associate partners and employees.

1. Registration to any of our events are for personal use and you agree that the information you supplied on registration to be true to the best of your knowledge. Except as we may agree, you and or your party must not re-sell or transfer (or seek to re-sell or transfer) the registration in breach of the applicable terms. A breach of this condition will entitle us to cancel your registration without prior notification, refund, compensation or liability.

2. In addition to the registration price your order may require payment of a booking fee per registration, a transaction fees per order and/or other supplementary fees which may apply to the event. Those fees are not refundable except as set out in paragraphs 3, 4, 6, 9, 11 below. 

3. If you register or seek to register more person(s) than the maximum permitted per event, per card or per household, we may cancel all of your registration(s), in which case you will be refunded the ticket price and any booking, transaction or supplementary fees you have paid.

4. To prevent fraud and protect RED 1 AIRSOFT LIMITED and you, we may carry out checks and/or you may be asked to provide additional information (such as a copy of a credit or debit card statement) after your booking so we can verify your purchase. If we suspect fraud we may cancel any registration. 

5. You must inform us of any change of address, contact phone number or email address, both after registration and before the actual event. Our contact details are below. Our preferred method to contact you is email, so you should take care to provide a current, valid email address and be aware that your email filter settings may treat our emails as spam or direct them to your junk folder.

6. A registration is not complete until accepted by us. We try to ensure all prices are accurate but errors may occur. If we discover an error in the price of the registration, service or product have ordered we will inform you as soon as possible and we may either cancel the order (in which case you will be refunded any booking, transaction or supplementary fees you have paid) or give you the option of confirming your order at the correct price. 

7. On most occasions the event may be filmed or recorded. Registering of the event affirms your consent to the filming and sound recording of yourself as a participant. If you have any objection, should this happen when you attend the event, please contact a member of the RED 1 AIRSOFT LIMITED staff.

Cancellation Rights and Refunds

8. Registration cannot be transferred, exchanged, or any deposits refunded once paid for other than for the reasons set out in these terms and conditions. 

Cancellation, change or postponement of an event

9. Decisions to change or cancel events are the responsibility of RED 1 AIRSOFT LIMITED and the venue operator, this maybe due to factors outside of our control such as, but not limited to the availability of the venue. RED 1 AIRSOFT LIMITED cannot guarantee to inform you of any change or cancellation of any event or be held responsible for refunds or for any resulting costs you may incur for travel, accommodation, any other related goods or service or other compensation. 

10. You should always check that an event is going ahead at the scheduled date, time and venue. 

11. If a we or a venue operator cancel an event or makes significant changes to the venue, date, event timings we endeavour to try to inform you. This will usually be contact by email. In urgent cases it may be by phone. 

12. If an event is rescheduled, changed or moved, we will  give you the option of either retaining or exchanging your registration for the new date/location, or alternatively claiming a refund. If an event is cancelled by the us or the venue you will normally be offered a refund. Please note that the Booking Fee and any Transaction Fees are not refundable in these circumstances.

Refunds

13. If for any reason you are entitled to a refund:

follow the refund instructions otherwise you may not receive a refund. If these require you to return any product(s), do so promptly and within the timeframe communicated to you.

Products should be returned (with copy of the email or letter entitling you to a refund, or a covering note containing your order reference number and contact information) to the specified address by registered post (or an equivalent secure postal method). Please note that the return postage cost is non-refundable.

14. Any refund will usually be paid, using the same method you used to buy the tickets, within 30 days of the original date of the event or the date that we receive your returned tickets, whichever is later. 

15. For more information about refunds, please contact us.

16. No refunds will be offered under any circumstances if you fail to comply with the all terms and conditions applicable to those registrations, the venue or the event.

Attending an event

17. Admission to an event is at all times subject to any terms, conditions or rules of RED 1 AIRSOFT LIMITED and the venue operator. If you breach those terms, conditions or rules then we or venue operator may refuse admission or require you to leave the venue. 

18. Amongst other things you will need to comply with health and safety rules and any security requirements (including security searches for the safety of those attending the event if applicable). We or the venue operator will have rights to refuse admission or eject you in certain circumstances and these are likely to include if you are involved with abusive, threatening, drunken or other anti-social behaviour, or carry offensive weapons or illegal or prohibited substances or make unauthorised audio, video or photographic recordings. There will often also be rules restricting or preventing the admission of latecomers.

19. We will highlight any terms, conditions or rules relating to the event of which it is aware and which it considers particularly significant, onerous or unusual. This will generally include age restrictions etc. Information on where you can find full details of relevant terms, conditions or rules will be available from us during the online booking process. 

20. Before you finalise your booking, please read all the information that applies to the event and/or product. If you or any member of your party has particular requirements please raise these when booking and we will endeavour to address your query. There can be no guarantee that requirements can be met if notified at the event. 

21. When you receive your confirmation and joining instructions check the details carefully. When attending the event, carry proof of age if appropriate.

Privacy

22. We may share your personal information with venue operators and others as necessary for the purposes of the event. We will not otherwise share that information for marketing or any other purposes without your consent (as part of the booking process or otherwise) unless required by law.

23. If you have registered, with RED 1 AIRSOFT LIMITED and/or any of our associated companies, your interest in receiving marketing or other information and thereby given your consent, you may be contacted with relevant promotions, offers or information that you have expressed an interest in or that might be of interest to you.If you do not wish to receive further material please contact us.

24. We will always respect your privacy and any personal communication between you and ourselves. We will always comply with United Kingdom data protection legislation.

General

25. By confirming registration it will be assumed that you have fully read and understood these terms in addition to our generic rules page and that you are agreeing to the following statement:

I wish to take part in a RED 1 AIRSOFT LIMITED event and sign this document in consideration of being given the opportunity to engage in this activity. 

I understand that:-

  1. That airsoft games can be physically and mentally demanding at times and may require significant exertion to participate.
  2. Playing airsoft may be inherently dangerous if not conducted in accordance with the strict rules laid down in the pre-event safety briefing which I must attend.
  3. Failure to comply with ALL the instructions given to me by RED 1 AIRSOFT LIMITED staff and or venue operator representatives may result in injury to myself or others and could at the very least result in my removal from the event with a possibility of life time ban from future RED 1 AIRSOFT LIMITED events and or others. Airsoft event operators do share information. OR worse the possibility of legal proceedings taken against me.
  4. On most occasions the event may be filmed or recorded. Registering for the event and accepting this document affirms I consent to the filming, photography and sound recording of myself as a participant. If you have any objection I should raise this prior to continuing registration. 

I confirm that:-

  1. I am fully aware of the risks to myself and other involved in the airsoft event and that I will never under any circumstances deliberately as so to cause injury shoot anyone in the face or head when a body shot could suffice. 
  2. I am physically fit and healthy and mentally sound as to be able participate in a potentially strenuous airsoft sporting physical and mental activity.
  3. I will comply with RED 1 AIRSOFT LIMITED safety rules and use any kit or equipment as instructed and not so as to injury myself or others and will obey all directions and instructions given to me by RED 1 AIRSOFT LIMITED staff or those appointed over me.
  4. I hereby declare that my airsoft weapon(s) that I will use at the event is to the safety standard required by law and within the regulations set by RED 1 AIRSOFT LIMITED. I agree to use them in accordance to the event rules and as directed by a member of RED 1 AIRSOFT LIMITED staff; and if found by random checks that the weapon that I am using is not to that standard then I forfeit use of it for the duration of the event or worst case will be asked to leave the event without any reimbursements or refund.
  5. I will wear my ballistic eye protection, goggles or face protection continuously from the moment I walk out of the safety briefing, I shall wear them at all times without exception and will only removed them when I have been instructed the event has concluded by a member of RED 1 AIRSOFT LIMITED staff. If I choose not to wear ballistic eye protection or full face mask and refuse to do so when instructed to, I understand I will be instructed to leave the event without any reimbursements or refund. I understand it is my responsibility to supply my own ballistic eye protection and to ensure their suitability. I understand that The Ministry of Airsoft do not hold stock of ballistic eye protection and it is recommend to bring spare(s) and as such in the absence of ballistic eye protection I will not be permitted to participate in the event at all. 

Release:-

I hereby release, remise and forever discharge from any claims and liabilities whatsoever without limitations that I might have against RED 1 AIRSOFT LIMITED, it’s staff, agents, officers and the owners of the venue / property on which the event is held and taking place. I make this release on behalf of myself, my heirs, executors and administrators. I understand that as well as being responsible for booking issued equipment back in i.e radio’s etc, I am also responsible for any personal debts generated or arising from my taking part in a RED 1 AIRSOFT LIMITED event including but not limited to site fees, BB’s and Pyrotechnics, hire or equipment and damage or loss of airsoft weapons and equipment and that I am liable for any damages I cause to the venue / property. 

 

26. RED 1 AIRSOFT LIMITED cannot be liable in any way for the acts or omissions of others (including venue operators). However, we not seek to exclude its liability to you for death or personal injury caused by its negligence, fraud or any other liability which cannot be lawfully excluded or limited.

27. These terms and conditions do not create any rights or obligations enforceable by or against anyone other than us and you. 

28. The registration to an event and these terms and conditions (and any contractual or non-contractual matters arising in relation to these terms and conditions) are governed by English law and any disputes arising out of any transaction between you and RED 1 AIRSOFT LIMITED are subject to the exclusive jurisdiction of the English Courts.